Account Terms: Dibble Enterprises, Inc.
Payment Terms:
Payment is due 30 days from the date of the delivery for most accounts. We accept cash, check and credit cards. Credit cards are accepted online at dibbleenterprises.com or you can call the office at (815)-237-2247 during regular business hours, Monday-Friday 7:30a.m.-4:00p.m. - The first delivery is due upon receipt.
Bulk Transport Payment Terms:
Payment is due 10 days from the delivery in the form of check or cash only.
Overdue Accounts:
Overdue accounts will be charged 1.5% per month (18% APR) due after 30 days. To avoid this service charge, we have the following options available to you:
Budget Contract Plans - This plan is based on average usage and/or your account history. Based on this information, an average monthly payment is set up for you at a contracted rate and is due by the end of each month. This program typically runs from August to June for a total of eleven (11) months. In July, your account is reviewed, and you are notified of any credit or balance due.
Payment Arrangements - We understand that circumstances arise and are happy to work with you. Please call the office immediately at (815)-237-2247 if you are unable to pay your bill within 30 days.
Out of gas/short notice fee:
You will be charged $250 if you run out of propane and need service same day, after hours, weekends or holidays. This fee is in addition to the gallons of propane delivered. To avid this fee, we require a 3-5 business day advance notice for all “Will Call” customers Monday - Friday. Please monitor your tank closely to avoid an “Out of Gas/Short Notice Fee”.
*Note*: This fee does not apply to agricultural dryer tanks or “Auto Schedule” customers.
To avoid this fee, and if your tank is 500 gallons or larger, we encourage you to call the office at 815/237-2247 and become an “Auto Schedule” customer. Dibble Enterprises will monitor the tank level for you and place you on a delivery route thus ensuring that you never incur this fee.
MINIMUM DELIVERY: 250 gallons
IMPORTANT PROPANE SAFETY INFORMATION
Gas System Safety Information
*Please not that all fields are required*
Propane Tank Lease Information
*Please note that all fields are required*